We ‘CARE’ for our customers, people, partners and environment
As one of the main player in the labels & stickers industry, we realize the need to care for our customer’s requirements. Moreover, we acknowledge the importance to care for our employee’s needs and welfare. We facilitate our employees with assistance and resources to enable them to accomplish company goals as well as personal achievement. We work closely with our partners to add value to the supply chain. We also provide great attention to our environment so that it can last for generations to come. All these are essential to ensure the sustainability of our business on a long term basis.
We are ‘AGILE’ to face the ever-demanding and changing
Another word for ‘Agile’ will be ‘Flexible’, which means we are flexible in ensuring all our customers are happy and satisfied with our product and services. This will cover from printing technology, pricing, product development, delivery and print diversity.
As customer is becoming more demanding and knowledgeable nowadays, we encourage “Early Supplier Involvement” during the early stage of product development. This synergy will ensure the correct material and printing technology are being deployed in providing packaging solutions to our customers.
We are ‘RESPONSIVE’ to our customer and market needs
Our customers are fully supported by a strong team of customer service to ensure all our customer’s enquiry and feedback are being address to, in the shortest possible period. We target to response within 24-48 hours on any customer feedback to avoid unnecessary delay to our customer. Every individual department in our company is responsible and understand the importance of ‘timeline’ in order to ensure total customer satisfaction.
We strive to be ‘EXCELLENT’ in all aspect.
In our company, we do our best to be excellent in all aspect. We believe only with Excellent People, Excellent Technologies and Excellent Systems will result in Excellent Quality, Excellent Product and Excellent Service to our customers. Currently Mega Label is equipped with most of the advance technologies in the market, from Letterpress, Silk Screen, Flexo to Digital printing. We have experienced and well trained operators for all the different processes which eventually will lead to excellent and consistent quality. Nevertheless, most of our workers have vast experience in the industry which contributes greatly to the business sustainability and future expansion program.